Degreed
Transforming workforces with an AI powered learning platform
Project Overview
Aubergine helped reimagine the possibilities of AI-powered learning for Degreed, a Learning Experience Platform (LXP) that enables organizations to upskill their workforce and accelerate career growth. Leveraging our expertise in human-centered design and emerging technologies, we guided Degreed in building voice-enabled AI learning agents for skill assessments, career guidance, personalized learning paths, and professional development.
Impact
1 out of 3 Fortune 500 companies are building skills with Degreed
10M+
users supported globally
100,000+
skills assessed
5x
upskilling efficiency for learners
The Problem
Integrating AI in a meaningful way to deliver adaptive learning experiences
Traditional L&D platforms struggle to keep pace with rapidly shifting skill demands and learner expectations. Without real-time feedback and behavioral insights, they fall short of driving true engagement or measurable outcomes. Degreed set out to pioneer intelligent learning with AI, enabling smarter recommendations, automated assessments, and tailored development paths.
Misinformation & hallucination
AI must deliver accuracy in high-stakes learning
Human-like AI-driven teaching
Handling diverse, nuanced, and sensitive learner scenarios
Varied learning requirements
Adapting to domain-specific, unique learning needs
The Solution
Unifying learning growth for organizations with AI
Goals
Building trust in AI to enable high-stakes learning
Making context-aware AI conversations feel human
Designing AI for scale, flexibility, and global relevance
Designing AI experiences grounded in trust
To ensure adoption at scale, building trust in AI was our first priority. We designed every interaction with transparency at its core, so learners and administrators clearly understood how the AI processed information, made decisions, and where its limitations lay. This openness created an environment where users could engage with confidence, knowing the system wasn’t a “black box.”
By embedding transparency into the interface and communication design, Degreed’s AI became not just a tool, but a trusted guide. This approach fostered meaningful engagement, reduced resistance, and enabled more impactful learning outcomes across diverse organizations.
Emotional and contextually rich conversations
We recognized that effective learning requires more than accurate answers. It demands conversations that feel supportive, adaptive, and human. Our design approach focused on two pillars. First, we blended conversational AI with intuitive UI and UX cues that guided learners seamlessly across both voice and text interactions.
Second, we designed conversations that were emotionally intelligent and sensitive to context, ensuring tone, phrasing, and responsiveness matched user needs. To achieve this, we crafted detailed conversational flows and scripts, iterating closely with developers to refine clarity, empathy, and coherence. The result was AI that could engage in fluid, context-aware learning interactions that felt natural, helpful, and trustworthy.
Tailoring AI to fit an organization’s voice
Every organization has its own culture, language, and learning philosophy, which meant Degreed’s AI had to feel adaptable and personalized. We designed a modular AI framework that allowed clients to create their own custom AI coaches, trained on the organization’s specific knowledge bases.
Beyond data, we enabled clients to configure tone, vocabulary, and even multilingual support, ensuring the AI reflected their unique voice and style. This adaptability allows companies to deliver training that feels deeply relevant and culturally aligned. By giving organizations the ability to control how the AI coach “spoke” and interacted, we ensured long-term trust, engagement, and adoption at a global scale.
Results
AI-powered learning journeys enable large-scale upskilling, accelerating workforce readiness.
10M+
users supported globally
100,000+
skills assessed
5x
upskilling efficiency for learners
- Scalable, flexible AI solutions adapt to diverse global and domain-specific learning needs.
- Deep integrations deliver seamless connectivity across business-critical tools and systems.
- More integrations achieved than any other LXP, setting a new industry benchmark.
- Personalized insights empower learners and managers to unlock deeper organizational value.
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